On-Demand Webinar
‍Zero Distance to Consumers

Explore in this session how Generative AI-fueled insights are transforming businesses across industries by creating seamless team collaborations, breaking down data siloes, enhancing Voice of the Customer strategy, and garnering stakeholder buy-ins.

The webinar title is also not something we just picked; it's the mantra of Haier, our special guest speaker who remains #1 in its respective industry for 16th consecutive year!

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Bridge the gap between your brand and buyers

What you'll learn:

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A deeper understanding of the VoC maturity map (and where your brand may be) along with 3 key ingredients for VoC success

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Haier's use case on how they leverage Generative AI-insights (ratings and reviews analysis) to improve decision-making

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The 3 key steps for optimizing your VoC strategy, including how to gain stakeholder buy-in to support it

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About the speakers

Francesco Bellomo

Media & Senior CMI Manager at Haier Europe

With Haier Europe since 2016, Bellomo leads brand, media, and digital strategy, as well as consumer and market insights to drive marketing and product development across Europe. Previously, he held key roles at Acer from 2008 to 2016, including Global Brand Director, reporting directly to the Global CMO.

Gianluca Ferranti

CEO at Wonderflow and CX executive leader

Gianluca has 20+ years in customer engagement, innovation, and VoC-driven strategy. An investor and advisor at Startup Bakery, he fosters B2B SaaS innovation in Italy. Previously, he co-founded and led Vivocha, served as Global Head of Innovation at Covisian, and held leadership roles at Reitek S.p.A.

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Consumer-centric leaders that win with Wonderflow